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Benefits Experts

Benefits Help That Feels Like an Extension of Your Team

Dedicated Support. Seamless Solutions. Transparent Service.

At Selerix, our seasoned experts become an extension of your team — offering proactive benefits help wherever you need it. With a dedicated client advocates, technical experts, and integration specialists, you’ll have award-winning, hands-on support all year around.

Talk to a Support Expert

The Human Touch — with Superhuman Efficiency

Unlike other benefits platforms, Selerix assigns a dedicated Client Advocate to your organization — acting as your personal champion and single point of contact throughout the year. No pods. No ticket desks. Just a real expert who knows your business inside and out.

Why Dedicated Service Matters:

  • Work with the same consistent team year-round, not a rotating pool of staffers.
  • Our client advocates average over 5 years of experience at Selerix and serve a limited number of clients for personalized attention.
  • We learn the intricacies of your organization well, acting as an extension of your team to anticipate needs and address challenges.
Insights: Hands On Support
Insights: Hands On Support

Your All-Star Service Team: Advocates, Consultants, and Specialists

When you partner with us, you gain access to a dedicated team of professionals, who know your business inside and out — with limited client loads that ensure a high level of attention and care. Together, they deliver timely support, technical expertise, and hands-on data management.

Your Service Team Includes:

  • Client Advocate: Your primary contact for personalized, year-round service.
  • Solutions Consultant: A technical specialist who handles platform configuration and optimization.
  • Integration Specialists: A behind-the-scenes team dedicated to making data exchanges timely and accurate.

Let Us Help with the Heavy Lifting

At Selerix, we know that managing benefits involves more than just answering questions. Sometimes, you need an extra pair of hands to handle the complex tasks that keep your systems running smoothly.

That’s where we step in:

  • Data Delivery: Our integration specialists ensure data flows seamlessly between systems, so you don’t have to worry about errors or missed deadlines
  • Reporting Assistance: From configuring custom reports to managing bulk data updates, we’ll handle the technical work for you.
  • Proactive Solutions: Let us take tasks off your plate, identify areas for automation, and help get the job done right.
Insights: Hands On Support
Insights: Hands On Support

Clear Escalation for Complete Confidence

We believe in transparency and accountability. That’s why Selerix provides a clear escalation call tree, giving you direct access to management whenever you need it. With names, titles, and cell phone numbers for our service leaders, you’re never left in the dark.

Selerix’ s Transparency Commitment

  • Know exactly who to contact and how to escalate concerns.
  • Quickly resolve issues with direct access to decision-makers.
  • Our open communication reflects our dedication to your success.
Experience Transparent Service

Proven Results, Happy clients

Selerix’s hands-on approach has earned the trust of organizations nationwide. With our dedicated team, expert guidance, and transparent communication, you’ll have the confidence and tools to succeed.
Manager
Benefits Information System
“I would definitely recommend any organization use Selerix. The Client Services team’s ability to complete implementation in such a short turnaround time speaks volumes to the team’s professionalism and pride in making sure the system is what the client needs. The BenSelect system is great, but what makes it a million times better is the fact that the team is very responsive.”
Susie L.
Human Resources Specialist
“Once we switched to Selerix, our employer and employee-facing experience became top-notch. The system is user-friendly and the support behind the scenes is always above and beyond what is expected. At AE2S we pride ourselves on going above and beyond and delivering extreme client service and we truly found a partnership in Selerix as they believe and do the same.”
Amanda O.
Director of Human Resources
“Partnering with Selerix has been life-changing for Graham Health System. With benefits administration alone, months of my life have been saved in automating through BenSelect. It’s been a huge cost reduction across the board as far as just the manual labor hours that we’re saving between the ben admin system and the ACA reporting-truly substantial.”

Get the Benefits Help You Need

With Selerix, you’re never alone. From a dedicated Client Advocate to a team of technical experts, we’re here to ensure your success at every step. Discover the difference of personalized, year-round service.

Schedule a Service Consultation