For years, benefits administration was a source of frustration for St. Joseph County’s HR team — frequent rep turnover, hours of manual reconciliation each week, and a platform that struggled with the county’s complex eligibility rules for active employees, retirees, and dependents. After switching to Selerix’s BenSelect, Engage, and ACA Services, the county cut administrative time sharply, lowered its platform costs, and successfully guided over 300 retirees through a smooth open enrollment — even during a year of major broker and benefit changes. The difference wasn’t just the technology: a dedicated, knowledgeable service team gave HR a partner it could finally trust.
“There hasn’t been a time that we haven’t felt supported.” — Blaine Tiller, St. Joseph County HR
Steele Benefits is now part of Selerix! Together, we deliver a comprehensive benefits administration, ACA compliance, and employee engagement solution.
