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How Selerix Helps

Complex benefits challenges deserve clear, effective solutions. We help HR teams solve common benefits challenges— from enrollment to reporting and beyond.

You Don’t Have to Tackle Benefits Challenges Alone

Benefits have never been more complex, and employees have never expected more from them. From compliance to communication, HR teams are juggling it all, often without the tools or time to do it well.

That’s where Selerix comes in. We help thousands of employers take control of their benefits strategy and deliver a better benefits experience across the board.

Explore the common benefits challenges below — and discover how we help teams like yours stay ahead.

How Do I Manage Open Enrollment Without All The Chaos?

Tackle Open Enrollment with  less stress.

The high-stakes Open Enrollment period often strains HR teams, revealing gaps in systems, 
communications, and employee understanding.

Employers want a smoother, more strategic process with fewer fire drills and better participation. 

Common Challenges of Open Enrollment

01
Too many questions, too little time
HR teams get overwhelmed answering the same questions over and over during enrollment—and employees still feel confused.
02
Disconnected tools & systems
When enrollment platforms, payroll, and benefits carriers don’t talk to each other, you’re stuck filling in the gaps manually.
03
It’s hard to reach every employee
Remote, mobile, or deskless workers often miss critical benefits information, or don’t even know enrollment is happening.
04
Tight timelines, limited support
Open Enrollment leaves little room for error. Many HR teams feel like they’re running it alone—with no safety net.
Open Enrollment doesn’t have to be a scramble. Get the tools, communication, and support you need—without added complexity.

How Can We Increase Benefit Satisfaction?

Benefits only work if employees use them.

Participation and satisfaction gaps often come down to confusion, poor visibility, or a one-size-fits-all approach. Employees want relevant guidance. You want higher enrollment and better outcomes.

Low Awareness
Selerix makes it easy to see all your options in one organized place.
Employees can’t engage with
 benefits they don’t understand. If they don’t know what’s available or what’s changed, they’re less likely to enroll.
One-Size Communication
Create fine-tuned, tailored emails and messages with Selerix.
Mass emails don’t cut it. Without tailored messaging, employees tune out or miss deadlines entirely.
No Decision Support
Selerix lays out all your options so you can make the best decision possible.
Choosing the right benefits can be overwhelming. Without tools to compare options or understand costs, employees guess or give up.
Missed Opportunities
Actively track and manage enrollment with Selerix so you’ll always have a handle on employee engagement.
When benefits aren’t promoted year-round, engagement drops. Key programs go unnoticed, and satisfaction suffers.

How Do We Improve 
Communication About Benefits?

Cut through the noise with timely, targeted communication.

Benefits details often get buried in inboxes or overlooked entirely. To engage employees, 
you need the right message, at the right time, on the right channel.

Right Info. Right Time. Right Channel.
Smart Messages, Better Outcomes
Alex Henning

Hi Alex, your Open Enrollment window closes this Friday. Need help picking a plan? Click here to compare your options.

Jamie Song

Congratulations on your new arrival, Jamie! Don’t forget — you have 30 days to add your baby to your benefits. Here’s how to get started!

Disconnected Tools Mean Disjointed Messages

When communication lives across too many platforms, it’s easy for critical benefits updates to get lost in the shuffle. Employees miss out—and HR teams struggle to keep everyone aligned.

No Way to Personalize 
by Role or Location
A one-size-fits-all approach doesn’t cut it. Without the ability to tailor messages to job type, worksite, or employment status, benefits communication can feel irrelevant or confusing.
Missed Deadlines Create Missed Opportunities
Employees can’t take action on benefits 
they don’t understand—or know about. Without clear, timely guidance, they may miss open enrollment, deadlines, or key life event windows.

How Do I Stay Compliant With ACA?

Keep your organization audit-ready, year-round.

ACA compliance requires accuracy, tracking, and timely reporting, but many employers struggle with scattered data or manual processes that invite risk.

Missed deadlines 
or incorrect filings
Selerix makes managing deadlines and timelines simple in an easy-to-use interface.
Manually tracking timelines and form requirements can lead to submission errors or late filings—triggering penalties.
Uncertainty about eligibility and coverage
Selerix helps keep employee information up to date with the ability to run reports and locate outdated information.
When employee data is incomplete or outdated, it’s hard to know who qualifies—and even harder to prove it.
Costly penalties from untracked changes
The Selerix dashboard makes adding data and tracking changes a breeze.
Small changes in employment status or hours can slip through the cracks, exposing you to unexpected fines.
Fluctuating Workforces
Real-time reports make critical updates easy-to-spot and manage.
Variable hours, seasonal hires, and fluctuating employment statuses make it harder to determine who qualifies for benefits—and when. Without automation and real-time visibility, it’s easy to miss critical changes.

What’s the Easiest Way to Manage COBRA?

Handle COBRA events with confidence and compassion.

Life happens — and when it does, employees count on COBRA to maintain coverage. HR teams need a consistent, compliant way to handle notifications, timelines, and eligibility without manual juggling.

Jordan Perez

Hi Jordan, since your coverage recently ended, you may be eligible for COBRA continuation. Here’s what to know and how to enroll if you choose to continue your benefits.

Common COBRA pain points:
Tight timelines and complex rules
High administrative burden for HR
Risk of noncompliance and penalties

How Can We Make Benefits

Easier For New Hires?

Make a strong first impression with seamless onboarding.

New hires are often overwhelmed, and benefits enrollment is just one of many tasks they face. You need a clear, supportive process that helps them get started, without errors or delays.

Challenges include:
Confusing or inconsistent onboarding experiences
Delayed eligibility and enrollment issues
Poor visibility into who’s completed what
Priya Patel
Welcome aboard, Priya! Your benefits are ready to explore. Take a few minutes to review your options and enroll by July 25 to get coverage started.

How Can We Improve Our Benefits Strategy?

Turn benefits data into smarter decisions.

You can’t fix what you can’t see. From participation trends to eligibility errors, employers need clear, 
timely insights to measure performance, identify gaps, and improve strategy.

Common reporting frustrations:

01
Data is scattered across systems

Too many platforms, not enough integration—leading to manual work and missed connections.

02
It’s hard to answer basic questions
Even simple metrics like enrollment status or plan adoption can take hours 
to pull.
03
Insights are hard to share 
HR teams struggle to provide clean, digestible reports to leadership, finance, or brokers.
04
It’s unclear 
what’s working
Without visibility into communications or plan performance, improvement becomes guesswork.

Ready to Make Benefits
 Better—for Everyone?

With Selerix, you can eliminate confusion, increase benefits satisfaction, stay compliant, and deliver a better benefits experience that works for your entire workforce. Whatever your challenge, Selerix has you covered.

TBX and SyncStream Are Now Part of Selerix.

Together, we are delivering full benefits enrollment, ACA compliance and employee engagement solution.

We’re excited to support your next chapter. Learn more about TBX and SyncStream today!