Prepare for OE: One in Three Employees Regret Their Benefits Choices
Prepare for OE
As organizations finalize plan changes, align with carriers and vendors, and simplify employee communications, one question remains: Will employees make better benefits decisions this year? The answer may depend less on the plans themselves and more on the guidance employees receive.
In this session, we’ll explore findings from the 2026 Selerix Employee Benefits Survey, which asked 622 employees a simple but revealing question: How is benefits enrollment actually working for you? The survey results reveal a significant guidance gap during benefits enrollment. While 35% of employees regret their most recent benefits decisions, nearly half report feeling confident managing their benefits on their own—yet only 23% actually understand the coverage they have selected. Perhaps most surprising, employees who spent more than two hours making benefits decisions experienced regret rates nearly three times higher than those who spent fewer than ten minutes, suggesting that more time alone doesn’t lead to better outcomes. Instead, employees need clearer, more effective guidance to make confident decisions.
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What You’ll Learn:
- The one factor that drives a 56-point jump in employee satisfaction
- How survey data reveals communication gaps before OE begins
- Why one enrollment strategy doesn’t work for every generation
- A practical OE readiness roadmap—from feedback to launch
- How to reduce confusion that keeps employees from making benefits changes
- Why year-round engagement drives higher satisfaction and better outcomes
Who Should Attend
This session is designed for HR leaders, benefits administrators, and brokers who want to improve enrollment outcomes using employee experience data.